Job Description
The Role
As a Business Analyst, you will support the implementation and any enhancement of WTW's Market Facing Technology solutions within the Health and Benefits Business. This role will support both Client-facing technology initiatives and internal business tools that will ensure that we are able to deliver committed solutions to our clients.
Part of your responsibilities are as follows:
Market Facing Technology (MFT) Implementation
- Support the implementation of Market-Facing Technology solutions, including but not limited to flexible benefits system and employee facing self service tools and digital platforms.
- Assist in gathering and documenting business and functional requirements related to automation initiatives.
- Support configuration and implementation activities by documenting business rules, workflows, and data requirements.
- Participate in design reviews to ensure solutions meet business, client and user needs.
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