Job Description

ServiceNow / ITSM Business Analyst – 12-Month Fixed Term Contract

Large National Not-for-Profit | Hybrid | Brisbane | Purpose-Driven Work

A leading national not-for-profit organisation is undertaking a significant uplift of its IT Service Management capability and ServiceNow platform. We are seeking an experienced ServiceNow / ITSM Business Analyst to join the ICT team on a 12-month fixed term contract, playing a pivotal role in shaping the future of service operations across a large, complex, people-focused environment.

If you’re a Business Analyst who thrives on structured analysis, service improvement, process mapping, and translating real business needs into actionable ServiceNow outcomes, this is an opportunity to make a meaningful impact within an organisation that genuinely changes lives.

Why You’ll Love This Role

  • Work for a mission...

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