Job Description
**Description**
The Digital Modernization Sector is seeking a highly qualified Business Analyst to supportservice delivery performance improvements and AI enablement initiatives within a Jira-based Agile Scrum environment.This role is focused on improving Service Level Requirement (SLR) performanceprocesses, operationalizing AI capabilities, andreducing manual effort across service delivery workflows.
The Business Analyst will quickly translate operational friction into structured requirements, documentation, and automation initiatives.This position is embedded within a cross-functional Agile team and works closely with product leadership, data science, engineering, and service delivery stakeholders.This is not a general documentation role. It is execution-focused and improvement-driven.
**Primary Responsibilities**
The Business Analyst will support process improvement, automation, and AI enablement initiatives by translating operational needs into s...
The Digital Modernization Sector is seeking a highly qualified Business Analyst to supportservice delivery performance improvements and AI enablement initiatives within a Jira-based Agile Scrum environment.This role is focused on improving Service Level Requirement (SLR) performanceprocesses, operationalizing AI capabilities, andreducing manual effort across service delivery workflows.
The Business Analyst will quickly translate operational friction into structured requirements, documentation, and automation initiatives.This position is embedded within a cross-functional Agile team and works closely with product leadership, data science, engineering, and service delivery stakeholders.This is not a general documentation role. It is execution-focused and improvement-driven.
**Primary Responsibilities**
The Business Analyst will support process improvement, automation, and AI enablement initiatives by translating operational needs into s...
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