Job Description
Basic Function
- Work with business to understand existing operations
- Document existing process maps, create process flows
- Interact with technical SME's and help navigate as-is process flows
- Identify the transformation opportunities in existing operations
- Document functional and process designs
- Work with business and technical teams to firm up the CBA for the transformation
- Strong interpersonal skills and extremely resourceful
- Able to derive actions and lead the team on path to achieve those
- Proven ability to solve problems creatively
- Good stakeholder management and ability to connect with business SME to process owners
- Possess excellent business acumen
- Works with business to identify opportunities for improvement in business operations and processes
- Interacts with business stakeholders and client bu...
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