Business Analyst (Professional Services)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, What's the role all about?

As a Business Analyst (Professional Services), you will play a key role in supporting our Professional Services team to ensure efficiency, accuracy, and excellence in project delivery. Acting as the bridge between Sales, SalesEngineering, and Professional Services, you will help drive smooth handovers from pre-sales to post-sales by leading the creation of Statements of Work (SOWs), managing budgetary quotes, and enabling seamless execution of enterprise customer projects.

With your analytical mindset, communication skills, and understanding of Conversational AI and Professional Services delivery, you will become a trusted advisor who e...