Job Description
The Opportunity (Replacement)
Reporting directly to the Director, Development, this role is responsible for leading business process improvements within the Planning Department to enhance operational efficiency and customer service delivery. You will support data-driven projects through complex research and analysis and manage the development and maintenance of internal procedures related to planning application processes. You will be responsible for providing strategic insights to support continuous quality improvement, acting as a business lead on process modernization, and ensuring the effective use of AMANDA and related systems.
Responsibilities
As the Business Analyst, Planning, you will perform the following duties, including but not limited to:
- Lead analysis of departmental trends and processes to develop quality improvement programs
- Design and implement dashboards and reports to track key performance indicators (KPIs)
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