Business Analyst - Intelligence

Mission of the role The International Business Process Analyst supports the Operations and Transformation agenda by analyzing, designing and improving end‑to‑end business processes across multiple geographies, with a strong focus on

Italy and France

.

The role acts as a bridge between Operations, Servicing, IT/Data and Management, ensuring processes and reporting are scalable, efficient and aligned with the NPL business model.

Key responsibilities Analyze and improve operational and servicing processes across the full

NPL lifecycle

(boarding, servicing, recoveries, disposals, reporting). Support

process harmonization and standardization

across countries, adapting to local regulatory and operational specifics. Act as a

process and analytical reference

for international teams, especially Italy and France. Support management decision‑making through

data analysis, KPIs, dashboards and perform...