Business Analyst II

Overview

The Business Analyst II at RealPage is a critical member of the Professional Services Group. You work closely with new and existing clients to enable their success and gain commitment to expand the RealPage presence within their company. As a Business Analyst II, you are the first point of contact for clients and be responsible for setting up their implementation journey for success. 

Responsibilities

PRIMARY RESPONSIBILITIES 

• Monitor Progress: Continuously track the progress of onboarding projects and proactively address issues to keep projects on track. 
• Customer Outreach: Initiate contact with new and existing maintenance and medium touch customers to introduce them to our onboarding process and establish a positive initial impression. 
• Maintain Customer Communication: Keep customers informed about the progress of their onboarding, answer their questions, and address any concerns promptl...