Business Analyst

Job Summary

The Junior Operations/Business Analyst supports the documentation, development, and maintenance of internal tools, trackers, and reporting solutions. This role works closely with business users, analysts, and the technical team to gather requirements, document workflows, and assist in resolving system issues. The position is ideal for someone who is detail-oriented, analytical, and interested in bridging business processes with system solutions.

Key Responsibilities

Requirements Gathering & Support

• Assist in gathering business requirements for reporting and process improvements.
• Conduct interviews or meetings with stakeholders to understand workflows and needs.
• Help translate business requirements into clear documentation for the technical team.

Documentation & Process Mapping

• Create and maintain process documentation, workflow diagrams, and functional specifications using ...