Business Analyst General Insurance Systems

The Business Analyst will support General Insurance initiatives by managing projects, capturing business and data requirements from end users, and producing operational and management reports. The role requires strong insurance domain knowledge and hands‑on technical capability across claims and policy systems.

Key Responsibilities

Business Analysis & Stakeholder Engagement

Gather and document business, functional, and data requirements from end users

Facilitate workshops and discussions with Claims, Underwriting, Finance, Operations, and IT

Translate business needs into clear specifications and reporting requirements

Support UAT, defect management, and post‑implementation reviews

Project Support

Assist Project Manager / IT Lead in tracking scope, timeline, risks, and deliverables

Coordinate with vendors and internal IT teams

Support change requests and ensure alignm...