Business Analyst

You play a pivotal role in overseeing and managing various platforms, including their CRM and portals. Your primary responsibility is to develop a clear vision for these platforms and create a well-defined development roadmap that prioritizes tasks effectively. Moreover, you will translate business requirements into actionable IT requirements that align with our client' growth strategy and vision:

Customer Experience

• You'll work closely with project managers and internal stakeholders to understand customer perspectives and translate them into IT requirements (team of 4 persons).


• You'll continually seek to improve their tools and platforms to optimize operational efficiency and enhance the customer experience.


• You'll regularly communicate with internal and external end-users to fully understand their needs and translate them into actionable IT requirements.

Business Analyst