Job Description

WTW is looking for a Business Analyst 1 (BA1) to support the delivery of benefits administration services for global clients. In this role, you will build foundational expertise in client plan design, system functionality, and operational processes, while ensuring accurate data processing, comprehensive documentation, and timely resolution of client and vendor inquiries. If you have strong analytical skills, keen attention to detail, and thrive in a collaborative, fast-paced environment, this is an excellent opportunity to grow your career.

Key Responsibilities 

Client & Operational Delivery

  • Support day-to-day benefits administration activities, including case resolution and data updates (., employee, elections, dependents)
  • Own annual enrollment (AE) activities: documentation updates, plan year procedure management, and vendor coordination
  • Maintain and update processing documentation, calendars, and procedures
  • Manage and monitor case volume...

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