Job Description
Efficiently resolve client issues and support tickets with accuracy and professionalism
Provide timely, detailed data and reports to support client and hauler inquiries or disputes
Collaborate with team members to support daily operations, especially during peak periods or absences
Maintain high service standards and contribute to overall team performance
Perform additional tasks as assigned by the Team Leader or Assistant Manager
Minimum Qualifications
Bachelor's degree in Business Administration or any related field
1–2 years of customer service experience, preferably in B2B environments
Strong problem-solving skills with customer empathy and professionalism
Detail-oriented with good time management and teamwork abilities
Intermediate written and verbal communication skills
Proficient in Google Workspace
Comfortable using AI tools responsibly to improve productivity
Must be willing to report onsite in Meycauayan, Bulacan 6 days a week
Show mo...
Provide timely, detailed data and reports to support client and hauler inquiries or disputes
Collaborate with team members to support daily operations, especially during peak periods or absences
Maintain high service standards and contribute to overall team performance
Perform additional tasks as assigned by the Team Leader or Assistant Manager
Minimum Qualifications
Bachelor's degree in Business Administration or any related field
1–2 years of customer service experience, preferably in B2B environments
Strong problem-solving skills with customer empathy and professionalism
Detail-oriented with good time management and teamwork abilities
Intermediate written and verbal communication skills
Proficient in Google Workspace
Comfortable using AI tools responsibly to improve productivity
Must be willing to report onsite in Meycauayan, Bulacan 6 days a week
Show mo...
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