Job Description
Join Buckland as a Client Relations Specialist focused on delivering exceptional customer support. This role, available for remote work, leverages strong communication skills in a rapidly changing environment.
As a Client Support Specialist, you will play a crucial role in ensuring client satisfaction by responding to inquiries and managing service delivery. Ideal candidates will have 2-4 years in the Customs Brokerage sector and excel in multi-priority environments. Your organizational skills will support effective client relationship management and issue resolution.
Key Responsibilities:
• Act as the main point of contact for clients' concerns
• Address inquiries with effective solutions
• Assess client relationships for improvement opportunities
• Support service alignment with client expectations
• Maintain detailed client records in CRM
Requirements:
• Bachelor’s Degree or diploma in relevant fields
• Minimum 2 years experience in Customs Brokerage
As a Client Support Specialist, you will play a crucial role in ensuring client satisfaction by responding to inquiries and managing service delivery. Ideal candidates will have 2-4 years in the Customs Brokerage sector and excel in multi-priority environments. Your organizational skills will support effective client relationship management and issue resolution.
Key Responsibilities:
• Act as the main point of contact for clients' concerns
• Address inquiries with effective solutions
• Assess client relationships for improvement opportunities
• Support service alignment with client expectations
• Maintain detailed client records in CRM
Requirements:
• Bachelor’s Degree or diploma in relevant fields
• Minimum 2 years experience in Customs Brokerage
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