Job Description

Our Club Travel team is looking for a Junior BSP Refunds Administrator to join the team!

About the Role

As a Junior BSP Refunds Administrator, you will process refunds and EMD refunds as requested by consultants. The ideal candidate is detail-oriented, customer-focused, and thrives in a dynamic environment.

(This role is planned to be based in Century City)

Duties & Responsibilities

  • Processing refunds on BSP Link and the GDS system daily.
  • Ensuring accurate refund values to minimize ADMs resulting from errors.
  • Applying the correct cancellation penalties to each refund.
  • Issuing credit notes for processed refunds.
  • Responding to refund queries submitted via the Ourweb within 24 hours.
  • Following up on refunds submitted via BSP Link.
  • Providing support to the BSP Department as and when required.

Skills, Experience & Qualifications

  • Educatio...

Ready to Apply?

Take the next step in your AI career. Submit your application to TravelLab Africa Group today.

Submit Application