Breakfast Host/ess - (Barcelona)

Empresas: Hilton Diagonal Mar A Breakfast hostess/host is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. What will I be doing? As a Breakfast hostess/host, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards: - Manage guest queries in a friendly, timely, and efficient manner - Ensure knowledge of menu and all products - Follow correct reporting procedures if faced with issues - Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene - Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay - Has a goo...