Job Description
Position: Breakdown Controller
Location: Halifax
Salary: £35,289
Shift: Nights
Hours: Monday-Thursday 7pm – 7am
Contract: Permanent
Benefits: Pension: 6% employer, 5% employee ,25 days holiday (plus statutory), Death in service 3x annual salary, Company sick pay scheme and free onsite parking
Duties of the Breakdown Controller
• To take inbound calls from customers and deal with vehicle faults and breakdown / repair requests within the UK.
• Liaise with internal Mobile Service Engineers / third party repairers or assign to the following day, ensuring the customer is kept updated at all times.
• The breakdown controller will action customer repair and breakdown requests in a timely and cost ...
Location: Halifax
Salary: £35,289
Shift: Nights
Hours: Monday-Thursday 7pm – 7am
Contract: Permanent
Benefits: Pension: 6% employer, 5% employee ,25 days holiday (plus statutory), Death in service 3x annual salary, Company sick pay scheme and free onsite parking
Duties of the Breakdown Controller
• To take inbound calls from customers and deal with vehicle faults and breakdown / repair requests within the UK.
• Liaise with internal Mobile Service Engineers / third party repairers or assign to the following day, ensuring the customer is kept updated at all times.
• The breakdown controller will action customer repair and breakdown requests in a timely and cost ...
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