Job Description

Position:                Breakdown Controller
Location:               Halifax
Salary:                   £35,289
Shift:                      Nights
Hours:                 Monday-Thursday 7pm – 7am
Contract:               Permanent
Benefits:                Pension: 6% employer, 5% employee ,25 days holiday (plus statutory), Death in service 3x annual salary, Company sick pay scheme and free onsite parking 

Duties of the Breakdown Controller

•  
To take inbound calls from customers and deal with vehicle faults and breakdown / repair requests within the UK.
• Liaise with internal Mobile Service Engineers / third party repairers or assign to the following day, ensuring the customer is kept updated at all times.
• The breakdown controller will action customer repair and breakdown requests in a timely and cost ...

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