Job Description

Objective:

The Area Brand Trainer is responsible for delivering brand-specific training across multiple store locations, ensuring team members are equipped with the product knowledge and customer service skills required to drive sales and enhance brand experience. This role supports succession planning and tracks employee KPIs to tailor training initiatives for performance improvement.

Responsibility:

Training Delivery Across Locations:

  • Conduct regular in-store training sessions across assigned stores to ensure consistent brand knowledge and customer service excellence.
  • Facilitate onboarding sessions for new joiners and refresher training for existing staff.
  • Ensure all training aligns with brand standards and business goals.

    •  Performance-Driven Learning:

  • Monitor store and individual KPIs to identify training needs.
  • Customize training interventions to address performance gaps and support store ...

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