Job Description
About Cloud9
Cloud9 is an AI‑native luxury short‑term rental operator. We turn long‑term luxury rentals into exceptional short‑term stays, delivering hotel‑grade quality to guests while helping property managers unlock the top‑line potential of their buildings. We run 60+ units across 13 Class‑A residential buildings in Chicago, and we’re expanding city by city across the U.S. We exist to reinvent hospitality with AI‑driven execution.
Our Culture
We run on C.L.O.U.D.9, our culture operating system:
- C - Customer Obsession. If they’re not raving, we missed it.
- L - Leadership Through Ownership. No passengers, only drivers.
- O - Operational Excellence. How we do one thing is how we do everything.
- U - Urgency With Intelligence. Act now, iterate later.
- D - Do the Right Thing. Character over convenience.
- 9 - The 9x Mindset. 10% better is safe; 9x better is unforgettable.
Position Overview
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