Branch Manager

The incumbent is responsible for managing both front and back-end store operations to ensure smooth operations and helping the Group Manager with project management. He/ she is expected to:

• Manage budgets, maximise profitability and set/ meet sales targets
• Analyse and interpret trends to facilitate planning
• Lead and motivate team to achieve organization goals
• Manage customers complaints, compliments and feedback
• Manage stock inventory and stock control
• Plan and manage promotional spaces and activities
• Recruit, train, supervise and appraise staff
• Plan and perform biannual stocktake for the store
• Ensure standards for quality, customer service, health and safety are met as well as compliance with various government legislation (NEA, SFA, SCDF etc.)
• Continuously review and enhance existing store operations and processes to improve business
• Involve in projects such as planning for new st...