Branch Manager

Branch Manager NAIA Location
We are looking for a reliable, operations-driven Branch Manager to lead and oversee daily activities at our NAIA branch. This role is critical in ensuring a smooth, high-quality transport experience for passengers arriving on both domestic and international flights.

The ideal candidate brings solid experience in transport, travel, or hospitality operations and excels in overseeing on-ground activities, resolving customer concerns, and auditing ride and fare-related data.

Key Responsibilities

• Manage daily branch operations at the assigned airport location
• Oversee passenger flow and ensure efficient lounge and transport service operations
• Handle customer inquiries, complaints, and escalations in a professional and timely manner
• Ensure adherence to company policies, airport regulations, and service standards
• Lead, train, and mentor team members to maintain excellent customer service and operat...