Job Description

  • Conducts daily operation assessments to ensure growth of the branch.

  • Monitors daily production and releases of the branch.

  • Maintains customer and employee contact on the work area to ensure quality service is being applied.

  • Plans, creates and implements programs/processes for branch employees and customers and actively participates in it.

  • Handles customer complaints or concerns escalated by the staff.

  • Prepares and sends reports to the immediate superior and gives them updates of the branch operations status.

  • Spearheads marketing saturation drives.

  • Maintains business partnership between the company and its business partners such as loan consultants, second-handcar dealers, and other organizations.

  • Implements the business plans and programs designed by the Marketing Group.

  • Delivers marketing activity w...

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