Job Description

Job Description

The position is responsible for leading and managing overall branch operations to achieve revenue targets, ensuring exceptional customer service, maintaining full compliance with regulatory and company standards, and overseeing staff performance and operational efficiency. It ensures that branch activities run smoothly across all functional areas while supporting organizational goals, operational integrity, and service excellence.


KEY RESPONSIBILITIES 
You will: 

  • Oversee daily branch operations, including customer service, billing, collection, tellering, warehouse activities, pump operations, plumbing, and meter reading.

  • Conduct weekly Branch Manager Checklist audits and ensure timely submission of required operational and compliance reports.

  • Ensure adherence to company policies, operational procedures, and government regulations.

  • Review daily customer transactions, monitor unresolv...

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