Job Description

Overview:

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.

Primary Responsibilities:

  • Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
  • Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
  • Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
  • Proactively prospects and grows Business Banking relationships through outreach. Builds the bank’s presence in the community
  • Conducts interviews and selects emp...

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