Branch Manager

Branch Manager – Full Time Permanent

Are you interested in a meaningful career where you can contribute to the financial well‑being and economic growth of Indigenous people and communities in Canada? FNBC is at an exciting time in its history, we’re growing, and as a result, we’re increasing our workforce with bright, energetic, purposeful individuals of all walks of life.

Responsibilities

• Hire employees and build employee capability to identify, understand and fulfill customer needs
• Lead, coach and model quality service delivery at every customer interaction
• Lead and contribute to the ongoing improvement of the customer experience
• Coach to ensure customer problems are handled appropriately, and participate in the negotiation and resolution where necessary
• Ensure staff are fully trained in product knowledge and fostered within a cross‑selling environment to provide optimum customer service
• Manage ...