Branch Collections Associate (Urdaneta)

Branch Collection Associate (BCA)

Responsible for the monitoring and execution of on‑time billing and collections of the branch loans portfolio. He also monitors non‑performing loans and takes appropriate actions in reducing them.

Specific Responsibilities

• Achievement of the collection targets as well as operational targets and Key Performance Indicators (KPIs) of the Non‑Performing Loan (NPL) portfolio assigned to them.
• Responsible for performing all assigned functions in collections activities such as redemption, posting of payments, re‑structuring, billings, condonation, field visits, collection letters and Short Messages (SMS) send‑out etc.
• Performs account analysis and evaluates client’s capability to pay
• Computes for the possible restructuring of loans
• Accomplishes all assigned necessary reports and submits in a timely manner
• Checks all assigned documents to ensure their completeness, timeli...