Branch Advisor FAIS

Job Description: Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations while educating customers to the correct transactional channel (eChannels and Self‑Service) and adhering to policy and process.

Hello Future Branch Advisor! Welcome to FNB, a trusted partner dedicated to creating a better world through innovative, contextual and integrated financial solutions.

Responsibilities

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct banking platform aligned with their needs.
• Connect with customers by living up to the brand promise of how can we help you? at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial s...