Job Description

Ubiquity Global Services, Inc. in Cagayan de Oro is seeking an Operations Manager to lead the unit, drive performance, and deliver service excellence with empathy and drive.

You will manage the group, meet goals and metrics, and serve as the primary client and UGS contact while mentoring teams through complex processes.

The role requires a Bachelor's degree, 2+ years in BPO operations, leadership of teams over 40 FTE, and flexibility to work graveyard shifts.

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