Job Description

Ubiquity is seeking an Operations Manager in Cagayan de Oro to lead the unit, drive performance, and maintain strong client relationships. You will manage teams, coordinate metrics, and mentor staff to deliver exceptional service.

The role requires BPO management experience, leadership skills, and the ability to work on graveyard shifts if needed. The position emphasizes customer service excellence, change management, and a proactive approach to improving operations within a fast-paced BPO

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