BPO Operations Assistant Manager (Pasig)

BPO Operations Assistant Manager (Pasig)

About the job BPO Operations Assistant Manager (Pasig)

Position: Operations Assistant Manager (Pasig) | Onsite
Work Location: Pasig (Onsite)
Work Schedule: Rotating shifts

Start Date: As soon as possible (aiming for next week)

Responsibilities:

• Provide comprehensive customer service, including post-sale technical and non-technical support for various customer segments, such as business clients and end consumers.
• Remote Customer Support: Assist customers via phone, online chat, or messaging, handling high volumes of simple inquiries and resolving issues, typically in an office setting.
• Distribution Center Customer Support: Offer assistance at distribution centers, product return/repair facilities, or walk-in service points, acting as a liaison between customers, production, and logistics teams for specific orders.
• ...