Bootcamp Operations Associate

About The Opportunity

We operate in the high-growth EdTech sector, delivering immersive, cohort-based bootcamps that empower career changers and professionals to master in-demand skills. Through hands-on projects, expert mentorship, and comprehensive career support, we drive measurable learner success and foster industry-ready talent.

Role & Responsibilities

• Coordinate end-to-end logistics for bootcamp cohorts.
• Monitor participant onboarding, attendance, and engagement metrics; communicate updates and follow up to maintain high satisfaction and retention.
• Serve as the primary point of contact for students, promptly resolving queries and escalations to guarantee a seamless learning experience.
• Support continuous improvement efforts by gathering participant feedback, identifying operational bottlenecks, and proposing process optimizations.
• Call potential leads, understand their needs, and convert them int...