Job Description
Enhance service quality at Enercare as an Operations Support Clerk in Birchmount. Your focus will be on resolving HVAC contracts and interfacing with multiple teams.
This position entails supporting the Customer Operations Manager and cross-functional teams to ensure that HVAC contracts are addressed efficiently. A strong understanding of GERS and excellent customer service skills are crucial in this role, where you will also handle cash balances and contractor paperwork. Your efforts will contribute significantly to achieving Enercare's service delivery goals.
Key Responsibilities:
• Interface with teams to resolve HVAC contract deficiencies
• Process daily cash draws and contractor payments
• Manage customer documentation filing and retrieval
• Analyze financial discrepancies for corrections
• Ensure effective communication on service transactions
Requirements:
• Working knowledge of GERS A/R processes
• Strong organizational and decision-making skills
This position entails supporting the Customer Operations Manager and cross-functional teams to ensure that HVAC contracts are addressed efficiently. A strong understanding of GERS and excellent customer service skills are crucial in this role, where you will also handle cash balances and contractor paperwork. Your efforts will contribute significantly to achieving Enercare's service delivery goals.
Key Responsibilities:
• Interface with teams to resolve HVAC contract deficiencies
• Process daily cash draws and contractor payments
• Manage customer documentation filing and retrieval
• Analyze financial discrepancies for corrections
• Ensure effective communication on service transactions
Requirements:
• Working knowledge of GERS A/R processes
• Strong organizational and decision-making skills
Ready to Apply?
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