Billing Support Specialist

Billing Support Specialist

Description

Lofty is a high-growth, global SaaS company serving the residential real estate market. Our suite of tools addresses the daily pain points faced by agents, empowering them to launch effective marketing campaigns, track leads' activities, build lasting customer relationships, and efficiently manage teams. As a leader in our industry, we are seeking a highly motivated Billing Support Specialist to join our team and drive growth within the industry. Join us on our exciting journey and help shape the future of technology within the real estate space

Job Overview

The Billing Support Specialist is responsible for providing exceptional customer support to clients regarding billing inquiries, troubleshooting billing-related issues, and offering ongoing training on billing systems and processes.

Responsibilities and Duties

• Take ownership of billing issues raised by clients an...