Billing Support Specialist

Are you passionate about customer retention, creative problem-solving, and delivering exceptional customer experiences? Then this might be the perfect role for you! We're looking for a Billing Support Specialist to be part of our Customer Success department and help businesses get the most value out of their Jobber subscription.

The team:

The Billing Support team plays a critical role in customer retention and satisfaction. We help customers navigate billing and subscription questions, resolve account concerns, and ensure they’re set up for long-term success with Jobber. We work closely with Customer Success and other cross‑functional teams to continuously improve the customer experience. Our goal is simple: help our customers succeed so they can focus on running great businesses.

The Role:

Reporting to the Manager, Billing Support, the Billing Support Specialist works directly with customers to resolve billing and subscription inquiri...