Job Description

Overview

About the Role

As a Billing Specialist you will be responsible for ensuring that global invoices are recorded accurately, and customer assets are maintained, alongside wider sales administration duties. The role is hybrid - 4 days per week in our Sheffield office.

In this role you will:

  • Validate proposed invoicing opportunities against customer-signed documentation, including contracts.
  • Verify that the correct VAT rate is applied to customer invoices.
  • Act as the main point of contact for customer billing queries and invoice disputes.
  • Process asset decommissioning requests within Salesforce.
  • Review and assess documentation to determine whether third-party or internal fulfilment is required.
  • Understand the relationship between workflow and financial systems (experience with Salesforce and/or Intacct would be a distinct advantage).
  • Maintain a good understanding of VAT and ot...
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