Billing Specialist

Sangoma, a leading business communications provider, is looking for a detail-oriented Billing Specialist to join our finance team. With over four decades of experience in delivering innovative UCaaS solutions, we prioritize accuracy and customer satisfaction in our billing processes. As a Billing Specialist at Sangoma, you will be responsible for ensuring timely and accurate invoicing, managing billing inquiries, and supporting our customers with their billing needs. If you have a knack for numbers and a passion for excellence in customer service, we want to hear from you

Your Role:

• Prepare and issue accurate customer invoices in a timely manner, ensuring compliance with company policies
• Manage billing adjustments, credit notes, and account reconciliations as needed
• Review accounts for discrepancies and resolve issues promptly to ensure customer satisfaction
• Handle customer billing inquiries and provide detailed explanations of charges a...