Job Description
Recruiter:
Energy At Work
Job Ref:
JHB /CP
Date posted:
Thursday, January 29, 2026
Location:
Durban, South Africa
Salary:
45000
SUMMARY:
We are seeking a Billing Specialist & Customer Service Retention Manager who will take end-to-end ownership of our billing operations, customer support functions, and client retention strategy.
This is a foundational role, ideal for a self-starter ready to build and co-design the Finance and Customer Support department — including systems, processes, people, and policies — from the ground up. You will play a pivotal role in shaping the operational infrastructure that supports a growing insurance and financial product portfolios.
POSITION INFO:
Key Responsibilities
Department Design & Leadership
Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development.
Design scalable workflows for billing, retention, missed collections, ...
Energy At Work
Job Ref:
JHB /CP
Date posted:
Thursday, January 29, 2026
Location:
Durban, South Africa
Salary:
45000
SUMMARY:
We are seeking a Billing Specialist & Customer Service Retention Manager who will take end-to-end ownership of our billing operations, customer support functions, and client retention strategy.
This is a foundational role, ideal for a self-starter ready to build and co-design the Finance and Customer Support department — including systems, processes, people, and policies — from the ground up. You will play a pivotal role in shaping the operational infrastructure that supports a growing insurance and financial product portfolios.
POSITION INFO:
Key Responsibilities
Department Design & Leadership
Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development.
Design scalable workflows for billing, retention, missed collections, ...
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