Job Description

Recruiter:
Energy At Work

Job Ref:
JHB /CP

Date posted:
Thursday, January 29, 2026

Location:
Durban, South Africa

Salary:
45000

SUMMARY:
We are seeking a
Billing Specialist & Customer Service Retention Manager
who will take end-to-end ownership of our billing operations, customer support functions, and client retention strategy.

This is a
foundational role
, ideal for a self-starter ready to
build and co-design the Finance and Customer Support department
— including systems, processes, people, and policies — from the ground up. You will play a pivotal role in shaping the operational infrastructure that supports a growing insurance and financial product portfolios.

POSITION INFO:
Key Responsibilities
Department Design & Leadership

  • Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development.
  • Desig...

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