Billing Operations Team Lead

Role Purpose

Build, own, and lead a newly formed India-based billing team that supports multiple US-based brands and customer segments, with a mandate to create a scalable, well-governed operating model.

This is a foundational leadership role. Success is defined not just by managing work, but by designing how work gets done, standing up a high-performing team, and creating clarity, consistency, and accountability as the organization scales.

This role is well suited for a leader who naturally looks to simplify complexity, replace manual effort with clear process, and build systems that allow teams to operate effectively without constant intervention.

Core Responsibilities

• Team Build & Ownership
• Stand up a new Mumbai-based billing team, including hiring, onboarding, and performance management
• Define roles, coverage, and operating rhythms
• Create a culture of owners...