Job Description

What You Will Do Daily:

  • Order Processing and Fulfillment Execution
  • Own the execution and processing of all Closed-Won orders in Salesforce (SFDC), ensuring every data point matches the final executed contract.
  • Meticulously manage the order fulfillment process, ensuring accurate and timely delivery of license key provisioning to customers.
  • Maintain strict Service Level Agreements (SLAs) for order processing, particularly during high-volume periods, to ensure business continuity and sales velocity.
  • Invoicing Compliance and Integrity
  • Generate and validate customer invoices, ensuring adherence to internal financial controls and compliance with ASC 606 revenue recognition standards.
  • Perform daily and weekly reconciliations of orders, invoices, and revenue schedules to guarantee the integrity of financial reporting data within the Post-Billing Case Queue.
  • Proactively identify and flag non-standard term...

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