Billing Manager | Shared Services - Competitive Pay!

Work Schedule: Monday to Friday - Dayshift, Full Onsite
Location: BGC, Taguig
Industry: Shared Services

Key Responsibilities

• Lead and manage the Billing Team, setting clear performance expectations and monitoring results through defined metrics and KPIs.
• Develop and execute action plans to ensure billing targets and service level agreements are consistently achieved or exceeded.
• Ensure all invoices are issued accurately and within agreed customer timelines, maintaining high levels of customer satisfaction.
• Oversee efficient and timely completion of billing period-end close activities, ensuring accuracy and compliance with internal controls.
• Drive continuous improvement initiatives to enhance billing quality, automation, and cash application processes by identifying and resolving root causes of issues.
• Ensure billing processes are streamlined, automated where possible, and a...