Job Description

Join our Team as a Billing Customer Experience Analyst

Location: Gurgaon

Hours: UK Shift

About the role:

Join our dynamic team at Onecom Technology and play a pivotal role in ensuring exceptional customer satisfaction through accurate, timely, and reconcilable billing. As a Billing Customer Experience Analyst, you'll be responsible for managing customer billing transactions, resolving queries, and driving process improvements.

If you're dedicated to delivering exceptional service and enjoy working in a dynamic environment, we'd love to meet you.

What makes you a great fit:

  • Telecoms experience, preferably on the aBILLity platform

  • Proven process improvement skills

  • Strong attention to detail and accuracy

  • Demonstrated understanding of call data records

  • Excellent IT skills, i...

Ready to Apply?

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