Job Description

JOB SUMMARY:

The Billing Coordinator position is responsible for ensuring our customer's monthly telecommunications bills are analyzed for accurate information and paid according to each due date. Billing Coordinators provide a valuable service to our customers by managing the payment of multiple carrier bills for each site within a customer's portfolio.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Review monthly invoices to identify any changes from previous invoices, following workflows to investigate and document findings
  • Research discrepancies on customer bills, including contacting carriers to open inquiries
  • Advocate on behalf of our customers to make appropriate adjustments or credits on invoices from carriers
  • Basic mathematical analysis and dissection of telecom bills
  • Ensure bills are paid by the assigned deadline
  • Attend meetings as required
  • Respond to communication in a timely manner
  • Perform o...

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