Job Description
The Vendor Management Specialist plays a crucial role in optimizing vendor operations, ensuring seamless communication, and improving compliance. This position acts as the primary liaison between vendors and internal teams, focusing on issue resolution, performance monitoring, and process improvements. By leveraging data-driven insights, this role will help mitigate risks, enhance efficiency, and improve vendor relations, ultimately contributing to better service delivery and customer satisfaction.
**What you get to do every day**:
- Act as the main contact for vendor communications, issue resolution, and process updates.
- Manage vendor compliance, chargebacks, dispute forms, and returns.
- Oversee vendor and shipping carrier performance, addressing issues with packaging, claims, and shipping holds.
- Facilitate new vendor onboarding and maintain accurate vendor records.
- Support Customer Care and buying teams with operational data and vendor calls.
- Escalate an...
**What you get to do every day**:
- Act as the main contact for vendor communications, issue resolution, and process updates.
- Manage vendor compliance, chargebacks, dispute forms, and returns.
- Oversee vendor and shipping carrier performance, addressing issues with packaging, claims, and shipping holds.
- Facilitate new vendor onboarding and maintain accurate vendor records.
- Support Customer Care and buying teams with operational data and vendor calls.
- Escalate an...
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