Job Description
Step into a rewarding Level 1 NOC Specialist role in Montreal, specializing in telecom technical support. Join a dynamic team providing bilingual customer care.
As a Bilingual Telecom NOC Specialist, you will focus on enhancing customer satisfaction through dedicated support while handling network operations. A technology diploma along with 2-3 years of industry experience is essential. You must be skilled in Ethernet networking and fluent in French and English to excel in this crucial role.
Key Responsibilities:
• Provide technical and customer support in the NOC
• Administer and maintain telecom networks for customers
• Collaborate with field service teams for service issues
• Input and verify data in job-related databases
• Create and summarize reports related to network functions
Requirements:
• Technology diploma in telecommunications or networking
• 2 to 3 years of relevant work experience
• Strong customer service orientation
• Bilingual in Fr...
As a Bilingual Telecom NOC Specialist, you will focus on enhancing customer satisfaction through dedicated support while handling network operations. A technology diploma along with 2-3 years of industry experience is essential. You must be skilled in Ethernet networking and fluent in French and English to excel in this crucial role.
Key Responsibilities:
• Provide technical and customer support in the NOC
• Administer and maintain telecom networks for customers
• Collaborate with field service teams for service issues
• Input and verify data in job-related databases
• Create and summarize reports related to network functions
Requirements:
• Technology diploma in telecommunications or networking
• 2 to 3 years of relevant work experience
• Strong customer service orientation
• Bilingual in Fr...
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