Job Description
Support Brandt's customers as a Bilingual Technician Support Specialist in Regina, focusing on Construction & Forestry equipment. Provide expert technical assistance for efficient problem resolution.
Brandt is on the lookout for a Bilingual Technician Support Specialist in the Customer Support Center. Your role will involve advanced technical support for various equipment, acting as a bridge between branches and manufacturers like John Deere. You'll be crucial in diagnosing product issues and offering solutions to ensure optimal equipment performance.
Key Responsibilities:
• Collaborate with service teams for effective machine repairs
• Investigate and analyze machine activities for better outcomes
• Communicate technical actions through multiple channels
• Provide insight through Fleet Health reporting
• Support technical resolution processes with OEMs
Requirements:
• Familiarity with heavy equipment and service operations
• Strong diagnostic and technica...
Brandt is on the lookout for a Bilingual Technician Support Specialist in the Customer Support Center. Your role will involve advanced technical support for various equipment, acting as a bridge between branches and manufacturers like John Deere. You'll be crucial in diagnosing product issues and offering solutions to ensure optimal equipment performance.
Key Responsibilities:
• Collaborate with service teams for effective machine repairs
• Investigate and analyze machine activities for better outcomes
• Communicate technical actions through multiple channels
• Provide insight through Fleet Health reporting
• Support technical resolution processes with OEMs
Requirements:
• Familiarity with heavy equipment and service operations
• Strong diagnostic and technica...
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