Job Description

FPS Innovation Labs is hiring a Technical Support Representative in Bogotá, Colombia. In this role, you'll provide technical support and customer service for phone and internet services. Your responsibilities include resolving customer inquiries, troubleshooting VoIP and broadband issues, and identifying sales opportunities. Candidates should have at least 1 year in a call center with strong problem-solving and communication skills. The position offers a yearly salary of COP 3.0M and a transportation allowance of COP 250K.
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