Job Description
Join to apply for the Bilingual Service Desk Analyst role at Michael Page .
This range is provided by Michael Page. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
CA$65,000.00/yr - CA$70,000.00/yr
Provide technical support and troubleshooting for technology-related issues within the legal services industry.
A global legal services firm with over 15,000 employees.
Description
- Provide L1 technical support for hardware, software, and network issues.
- Log, track, and resolve support tickets promptly using the internal ticketing system.
- Assist with workstation setup and configuration for new employees, including peripherals and software installations.
- Monitor and maintain system performance, addressing recurring technical issues as they arise.
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