Job Description

Title

Bilingual Service Desk Analyst

Location

On-site in Calgary, AB

Start Date

Language

Bilingual (French/English)

Salary

$25.00 – $50.00 per hour

Security Clearance

Secret Clearance (Level II)

Duration

12 Months

Date Posted

Job ID

14124

Recruiter Email

Job Title: Bilingual Service Desk Analyst
Contract Length: 12 Months
Location: On-site in Calgary, AB
Federal Government Clearance Level Required: Secret Clearance (Level II)
Vacancy Type:

  • New Position

About Us:
Maplesoft Group is currently seeking a bilingual on-site Service Desk Analyst for our client.

Key Responsibilities:

  • Provide first-level investigation and diagnosis for hardware and software issues
  • Log all user interactions (incoming and outgoing) into the client's call-management system
  • Establish a course of action to cor...

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