Job Description

AT&T is hiring a Bilingual Senior Customer Care & Collections Representative in Naucalpan De Juarez, Mexico. You’ll support U.S. customers by explaining charges, solving issues, and guiding payment options while building rapport on phone calls.

The role requires English fluency, 1 year of collections or related experience, and a 40-hour workweek in the office. Training is provided; weekends off and office-based.

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